OUR EXPERTS AT YOUR SERVICE
With a 30 years strong experience in the industry, TICTACTIX and its parent company MTA GROUP put at your disposal a wide range of live entertainment services and expertise
Ticketing Operations Management
Expertise and know-how
Need support or a full takeover of your ticketing operations?
Our team of experts is at your disposal!
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We can easily take care of:
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Ticketing system programming
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Special offers and promotions set-up
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Sales optimization
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Inventory management
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3rd party ticket distribution and partnerships
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Reporting and analysis
Contact Center Services
Service and support
Transform your fixed costs into variable costs while providing an exceptional customer experience.
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Our expertise:
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Multi-channel communications: phone, e-mail, chat, social medias and text messages
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Phone sales, reservations, general enquiries, technical support and shipment tracking
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Dynamic and customizable interactive vocal response system and real-time dashboard suite
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Bilingual agents in continuous training
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Open 7 days a week
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Fully PCI-DSS compliant
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Event Staffing
Courtesy and professionalism
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For over 25 years, we have been offering a custom event staffing service for most public events.
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The different activities fields managed by our staff:
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Visitor greeting
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Access control / ticket scanning
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Ticketing / box office
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Coat check management
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Customer service
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Crowd management
Live Entertainment Experts
Strategy and innovation
Improve revenues and operational efficiency. Have your entire organisation take a leap forward with the help of our seasoned experts.
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Let us help you make the most of your:
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Ticket sales strategies
Ticketing/box office operations
Customer service
Ticketing platforms and tools
Event logistics
Revenue management and pricing strategies
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